Terms of Service

Welcome to Conseoz. These Terms of Service (“Terms”) govern your access to and use of our website, services, and any related communications provided by Conseoz (“Company,” “we,” “our,” or “us”). By accessing our website, requesting a quotation, purchasing services, or otherwise engaging with Conseoz, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should discontinue use of our website and services.


Acceptance of Services

Conseoz provides digital marketing, search engine optimization (SEO), website development, content creation, paid advertising management, social media marketing, consulting, and related digital services. Every project is unique and may involve specific deliverables, timelines, and requirements that will be discussed and agreed upon before work begins.

By engaging our services, you confirm that you have the authority to enter into a legally binding agreement on behalf of yourself or your organization. You also agree to provide accurate information necessary for the successful completion of any project or service engagement.


Scope of Services

The scope of work for each project will be determined through written communication, proposals, invoices, service agreements, or other mutually accepted documentation. Any work requested beyond the agreed scope may require additional fees, revised timelines, or a separate agreement.

Conseoz will make reasonable efforts to deliver services in accordance with the agreed scope and timeline. However, project schedules may be affected by factors such as delayed client feedback, incomplete information, technical limitations, third-party platform issues, or circumstances beyond our control.

Any modifications to a project after approval may result in additional costs and revised delivery schedules.


Client Responsibilities

Successful project delivery requires active cooperation from clients. Clients agree to provide timely access to information, materials, credentials, approvals, and feedback required for project completion.

Delays caused by the client’s failure to provide requested information or approvals may affect project timelines and delivery dates. Conseoz shall not be held responsible for delays resulting from incomplete communication, missing resources, or client inaction.

Clients are solely responsible for ensuring that any materials, content, trademarks, logos, images, videos, or other assets provided to Conseoz are legally owned or properly licensed for use.


Payments and Billing

Fees for services will be communicated through proposals, quotations, invoices, or service agreements. Payment terms may vary depending on the nature and duration of the project.

For project-based services, Conseoz may require an advance payment before work begins. Ongoing or recurring services may be billed monthly, quarterly, or according to another agreed schedule.

Invoices are expected to be paid within the stated payment period. Failure to make payments on time may result in delays, suspension of services, withholding of deliverables, or termination of the service relationship.

Any taxes, transaction fees, banking charges, or government-imposed charges associated with payments shall be the responsibility of the client unless otherwise stated.


Refunds and Cancellations

Refund eligibility is governed by our Return and Refund Policy. Due to the nature of digital services, time, expertise, and resources invested in a project may not be recoverable once work has commenced.

Clients may request cancellation of services by providing written notice. Cancellation requests do not automatically entitle a client to a refund, particularly where work has already been completed or resources have been allocated.

Conseoz reserves the right to terminate services if a client breaches these Terms, engages in abusive conduct, fails to make payments, or otherwise creates circumstances that prevent successful project completion.


Intellectual Property

Unless otherwise agreed in writing, all intellectual property created specifically for a client as part of a completed and fully paid project shall be transferred to the client upon final payment.

Conseoz retains ownership of any proprietary methodologies, frameworks, templates, software tools, internal processes, pre-existing materials, and know-how used in the delivery of services.

The client grants Conseoz a limited right to use completed work, company name, logo, and project descriptions for portfolio, marketing, case study, and promotional purposes unless otherwise agreed in writing.


Website and Marketing Results

Digital marketing outcomes depend on numerous external factors, including search engine algorithms, industry competition, market conditions, user behavior, advertising platforms, and third-party policies.

Conseoz does not guarantee specific rankings, search engine positions, traffic levels, conversion rates, sales volumes, lead generation outcomes, or business growth results. Any estimates, projections, forecasts, or recommendations provided by Conseoz are offered for informational purposes and should not be interpreted as guarantees.

Clients acknowledge that digital marketing involves variables beyond the direct control of any agency or service provider.


Third-Party Platforms and Services

Many services provided by Conseoz involve interaction with third-party platforms such as search engines, social media networks, advertising systems, website hosting providers, analytics tools, payment processors, and software applications.

Conseoz is not responsible for interruptions, policy changes, account suspensions, outages, pricing modifications, or other actions taken by third-party providers. Any costs associated with third-party services remain the responsibility of the client unless explicitly included within an agreed service package.

The performance, availability, and functionality of third-party platforms are beyond our control.


Limitation of Liability

To the maximum extent permitted by applicable law, Conseoz shall not be liable for any indirect, incidental, consequential, special, punitive, or business-related damages arising from the use of our website or services.

This includes, without limitation, loss of revenue, profits, business opportunities, data, reputation, website rankings, advertising performance, or anticipated savings.

In any event, Conseoz’s total liability for any claim related to our services shall not exceed the amount paid by the client for the specific service giving rise to the claim during the preceding three months.


Indemnification

Clients agree to indemnify, defend, and hold harmless Conseoz, its owners, employees, contractors, affiliates, and representatives from any claims, liabilities, damages, expenses, or legal costs arising from:

  • Content supplied by the client
  • Intellectual property disputes
  • Misuse of services
  • Violations of applicable laws
  • Breach of these Terms

This obligation survives the termination of any service relationship.


Confidentiality

Both parties acknowledge that certain information exchanged during a project may be confidential in nature. Conseoz will take reasonable measures to protect confidential client information and will not intentionally disclose such information to unauthorized parties except where disclosure is required by law or necessary for service delivery.

Clients likewise agree not to disclose proprietary business information, methodologies, pricing structures, or confidential materials belonging to Conseoz without prior written consent.


Suspension and Termination

Conseoz reserves the right to suspend or terminate access to services, websites, accounts, or ongoing projects where necessary to protect business interests, enforce these Terms, address payment issues, prevent abuse, or comply with legal obligations.

Upon termination, outstanding invoices become immediately payable, and access to project materials or deliverables may be restricted until all financial obligations have been satisfied.

Termination does not affect rights or obligations accrued before the termination date.


Changes to These Terms

Conseoz may update or modify these Terms from time to time to reflect changes in business practices, legal requirements, or service offerings.

Updated versions will be published on our website and become effective upon publication unless otherwise stated. Continued use of our website or services after such updates constitutes acceptance of the revised Terms.


Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Conseoz operates, without regard to conflict of law principles.

Any disputes arising from these Terms or the use of our services shall first be addressed through good-faith negotiations between the parties before pursuing formal legal remedies.


Contact Information

Questions regarding these Terms of Service may be directed to us through our website.

Website: https://conseoz.com
Contact Page: https://conseoz.com/contact/

By accessing our website or purchasing our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.